John Lewis JLWD1611 User Manual download pdf (Page 39)

What to do if…

Certain problems are due to lack of simple

maintenance or oversights, which can be solved

easily without calling out an engineer. Before

contacting your local Service Centre, please

carry out the checks listed below.

Important! if you call out an engineer to

a fault listed below, or to repair a fault

caused by incorrect use or installation, a

charge will be made even if the appliance

is under guarantee.

During machine operation it is possible that the

red Start/Pause pilot light flashes, one of the

following alarm codes appears on the display

and some acoustic signals sound to indicate that

the machine is not working:

•

E10: problem with the water supply

•

E20: problem with water draining

•

E40: door open

•

EFO: anti-flooding system activated

Once the problem has been eliminated, press

the button 6 to restart the programme. If after

all checks, the problem persists, contact your

local Service Force Centre.

Problem Possible cause Possible solution

The appliance does not fill

with water.

The water tap is closed. Open the water tap.

The water inlet hose is damaged. Make sure that the water inlet hose has no

damages.

The filters in the water inlet hose

is blocked .

Clean the filters. Refer to 'Care and cleaning'.

The water tap is blocked or is

furred with limescale.

Clean the water tap.

The connection of the water inlet

hose is not correct.

Make sure that the connection is correct.

The water pressure is too low. Contact your local water authority.

The appliance does not

drain the water.

The water drain hose is damaged. Make sure that the water drain hose has no

damages.

The filter of the drain pump is

blocked.

Clean the filter of the drain pump. Refer to

'Care and cleaning'.

The connection of the water drain

hose is not correct.

Make sure that the connection is correct.

A washing programme without

the drain phase is set.

Set the drain programme.

The function Rinse & Hold is on. Set the drain programme.

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John Lewis JLWD1611 User Manual Page 39

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