John Lewis JLWD1614 User Manual download pdf (Page 50)

Problem Possible solution

The appliance does not drain

the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the connection of the drain hose is correct.

• Set the drain programme if you set a programme without drain phase.

• Set the drain programme if you set an option which ends with water in the

tub.

The spin phase does not oper-

ate or the washing cycle lasts

longer than usual.

• Set the spin programme.

• Adjust manually the items in the tub and start the spin phase again. This

problem may be caused by balance problems.

There is water on the floor.

• Make sure that the couplings of the water hoses are tight and there is not

water leakages.

• Make sure that the water inlet hose and the drain hose have no damages.

• Make sure you use the correct detergent and the correct quantity of it.

You cannot open the appliance

door.

• Make sure that a washing programme that ends with water in tub, has

been selected.

• Make sure that the washing programme is finished.

• Set the drain or the spin programme if there is water in the drum.

• Make sure that the appliance receives electrical power.

• This problem may be caused by a failure of the appliance. Contact the Au-

thorised Service Centre.

If you need to open the door, please read carefully "Emergency door

opening".

The appliance makes an unusu-

al noise and vibrates.

• Make sure the levelling of the appliance is correct. Refer to "Installation in-

struction".

• Make sure that the packaging and/or the transit bolts are removed. Refer

to "Installation instruction".

• Add more laundry in the drum. The load may be too small.

The programme duration in-

creases or decreases during

programme execution.

• The SensiCare System is able to adjust the programme duration according

to the type and the laundry load size. Refer to "The SensiCare System load

detection" in "Daily Use" chapter.

The washing results are not

satisfactory.

• Increase the detergent quantity or use a different detergent.

• Use special products to remove the stubborn stains before you wash the

laundry.

• Make sure that you set the correct temperature.

• Decrease the laundry load.

Too much foam in the drum

during the washing cycle.

• Reduce the quantity of detergent.

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John Lewis JLWD1614 User Manual Page 50

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