John Lewis JLBIGH603 User Manual download pdf (Page 25)

Repairs - after sales service

Your original receipt acts as your guarantee and

confirms your guarantee period. Please make

sure you retain it. The guarantee does not cover

you against faults caused by accidental damage

or misuse. For further details visit

johnlewis.com/customer-services. If it is not

working correctly refer to the "Troubleshooting"

chapter in this user manual. If a fault occurs

which you can not resolve through following the

advice and information contained within this

instruction manual, the next step is to contact

John Lewis technical support on:

0330 1230106

They will give you details for your local service

engineer. Before calling out an engineer, please

ensure you have read the details under the

heading “Troubleshooting”.

When you contact your local service engineer

you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the appliance.

So that you always have these numbers at

hand, we recommend you to make a note of

them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT: If you call out an engineer

to a fault listed under the heading

''Troubleshooting'', or to repair a fault

caused by incorrect use or installation, a

charge will be made even if the appliance

is under guarantee.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service

this product, and only genuine spare parts

should be used. Under no circumstances should

you attempt to repair the appliance yourself.

Repairs carried out by inexperienced persons

may cause injury or serious malfunctioning.

Please contact John Lewis technical support on

0330 1230106 for assistance.

Shopping is easy with John Lewis Shops

John Lewis, Aberdeen 01224 625 000

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John Lewis, Edinburgh 0131 556 9121

John Lewis, Exeter 01392 284150

John Lewis, Glasgow 0141 353 6677

John Lewis, High Wycombe 01494 462 666

John Lewis, Kingston 020 8547 3000

John Lewis, Leicester 0116 242 5777

John Lewis, Leeds 0113 3946299

John Lewis, Liverpool 0151 709 7070

John Lewis, Milton Keynes 01908 679 171

John Lewis, Newcastle upon Tyne 0191 232 5000

John Lewis, Norwich 01603 660 021

John Lewis, Nottingham 0115 941 8282

John Lewis, Oxford Street 020 7629 7711

John Lewis, Peterborough 01733 344 644

John Lewis, Reading 0118 957 5955

John Lewis, Sheffield 0114 276 8511

Peter Jones, Sloane Square 020 7730 3434

John Lewis, Solihull 0121 704 1121

John Lewis, Southampton 02380 216 400

Knight & Lee, Southsea 02392 827 511

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