John Lewis JLBIWIC01 User Manual download pdf (Page 25)

Repairs - after sales service

Your appliance comes with a three year

warranty. If it is not working correctly refer to

"Troubleshooting". If a fault occurs which you

can not resolve through following the advice and

information contained within this instruction

manual, the next step is to contact John Lewis

technical support on:

0844 871 7771

They will give you details for your local service

engineer. Before calling out an engineer, please

ensure you have read the details under the

heading “Troubleshooting”.

When you contact your local service engineer

you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the appliance.

So that you always have these numbers at

hand, we recommend you to make a note of

them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT : If you call out an

engineer to a fault listed under the

heading ''Troubleshooting'', or to repair

a fault caused by incorrect use or

installation, a charge will be made even if

the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service

this product, and only genuine spare parts

should be used. Under no circumstances should

you attempt to repair the appliance yourself.

Repairs carried out by inexperienced persons

may cause injury or serious malfunctioning.

Please contact John Lewis technical support on

0844 871 7771 for assistance

John Lewis, Oxford Street 020 7629 7711

Peter Jones, Sloane Square 020 7730 3434

John Lewis, Brent Cross 020 8202 6535

John Lewis, Kingston 020 8547 3000

John Lewis, Aberdeen 01224 625000

John Lewis, Bluewater 01322 624123

John Lewis, Cambridge 01223 361292

John Lewis, Cardiff 02920 536000

John Lewis, Cheadle 0161 491 4914

John Lewis, Cribbs Causeway 0117 959 1100

John Lewis at home, Croydon 020 8662 4730

John Lewis, Edinburgh 0131 556 9121

John Lewis, Glasgow 0141 353 6677

John Lewis, Home and Leisure, High Wycombe

01494 462666

John Lewis, Leicester 0116 242577

John Lewis, Liverpool 0151 709 7070

John Lewis, Milton Keynes 01908 679171

John Lewis, Newcastle upon Tyne 0191 232

5000

John Lewis, Norwich 01603 660021

John Lewis, Nottingham 0115 941 8282

John Lewis, Peterborough 01733 344644

John Lewis at home, Poole 01202 756020

John Lewis, Reading 0118 957 5955

John Lewis, Sheffield 0114 276 8511

John Lewis, Solihull 0121 704 1121

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