John Lewis JLTDH16 User Manual download pdf (Page 32)

Repairs - after sales service

Your appliance comes with a three year

warranty. If it is not working correctly refer to

"Something not working". If a fault occurs which

you can not resolve through following the advice

and information contained within this instruction

manual, the next step is to contact John Lewis

technical support on:

0844 871 7771

They will give you details for your local service

engineer. Before calling out an engineer, please

ensure you have read the details under the

heading “Something not working”.

When you contact your local service engineer

you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the

appliance. So that you always have these

numbers at hand, we recommend you to

make a note of them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT : If you call out an

engineer to a fault listed under the

heading ''Something not working'', or to

repair a fault caused by incorrect use or

installation, a charge will be made even if

the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service

this product, and only genuine spare parts

should be used. Under no circumstances should

you attempt to repair the appliance yourself.

Repairs carried out by inexperienced persons

may cause injury or serious malfunctioning.

Please contact John Lewis technical support on

0844 871 7771 for assistance

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